Modelling the performance of Australian hotels: a DEA double bootstrap approach

Title: Modelling the performance of Australian hotels: a DEA double bootstrap approach
Creator: Assaf, A. Georges; Agbola, Frank W.
Relation: Tourism Economics Vol. 17, Issue 1, p. 73-89
Publisher Link: http://dx.doi.org/10.5367/te.2011.0027
Publisher: IP Publishing
Resource Type: journal article
Date: 2011
Description: This study uses the data envelopment analysis (DEA) double bootstrap approach to assess the technical efficiency standing of Australian hotels. Two inputs and six outputs were used in the analyses for the period 2004–2007. The empirical results indicate that the DEA bootstrap approach corrects for the bias inherent in traditional DEA models. The results show that the average technical efficiency of Australian hotels has improved gradually from 76.17% in 2004 to reach its highest level of 80.84% in 2007. The results also indicate that the key determinants of the technical efficiency of Australian hotels are the number of years in business, location, star rating and physical size. The implications of the results are discussed.
Subject: DEA double bootstrap; hotel efficiency; hotel performance measurement; Australian hotels
Identifier: http://hdl.handle.net/1959.13/1052230
Identifier: uon:15392
Identifier: ISSN:1354-8166
Language: eng
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